The key to engaging successfully with clients is sharing relevant information in a timely fashion. A quick article, short email, brief phone message or interesting link providing hot content is fabulous when the client has a particular focus. Who doesn't like someone thinking of them and providing useful, pertinent content which benefits them? You can also introduce them to a key resource with expertise and knowledge that may be helpful. When warranted, you can obviously reco

Clients are very busy people, which is why they hire you. Your specific expertise and experience and perhaps their limited bandwidth fulfill a critical need. Since clients are often immersed in their strategic projects, it's a delicate balancing act to stay in touch with clients sufficiently for alignment yet not burden them with unnecessary time commitments or requests. A sweet spot during projects is to have a weekly call with your primary client contact. You check in, cal